Glossary
Omnichannel
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Managing inventory, logistics, and distribution over multiple sales channels to meet the customer's demand.
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Al Sharqi Shipping is a leader in the logistics industry with more than 30 years of experience in guiding and moving freight across the globe.
What is Omnichannel?
Omnichannel in logistics is an approach to supply chain management that enables businesses to provide customers with a seamless shopping experience across multiple channels, such as online, in-store, and mobile.
This strategy enables companies to optimize their operations and provide efficient customer service, while also allowing customers to purchase products from any platform they prefer. By providing customers with a consistent experience across all channels, businesses can increase customer loyalty, generate higher profits, and maintain a competitive edge.
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